Being a trainer, every session begins by understanding the expectations of the audience.
And we need to be up-front about it so as to set the expectations. And still, there are always gaps left unfilled. This is simply because each person has their own level of expectations based on their existing knowledge.
The picture you see below ia an example of setting expectations and living up to it. This is close to what reality is but we need all 3. isnt it?
In business , we have found strategies to understand customer expectations and we aso have surveys and feedback forms to understand the mindset of people.
But, what I wonder is the strategy to be used in personal life, if at all there is one.
I don't need a technique or a tool to measure the expectations of my loved ones.It either sounds rude or funny when we think about it. Think again, is that not what we all try to do anyways?
We judge them, analyse them, hold them under magnifying glass and finally stick to our perceptions of them and their expectations. We hardly give them space.
"If I do not understand atleast let me ask... but no... that would want me to let go my ego... I must be just right... I am not assuming... am only logically coming to this conclusion and I very well ahve my reasons... nobody can blame me... why would they? I am always right or atleast most of the times... I know what is expected and am confident about it..."
The intra-personal conflict is so easily resolved... because we have a ready choice of our PERCEPTION as a logical reason. Do we realise that others stand exactly where we do... on the pedestal of perception and we are all blessed with our own pedestal and are standing alone whereever we are.
Let us try to put this in a very simple way. Others have expectations just like us. Just like us they expect to be understood and thus meet their expectations. This small realisation is a known to all but practices by few. It might not be possible by all of us at all the times...but atleast some of us can try it at some of the times and fill that gap of expectation vs satisfaction.
And one additional note to this thought... Let us begin expecting from ourselves... that way we would be closer to other's expectations!!!
3 comments:
very true
very true :) Rightly said
Nice
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